we are hiring For FSL Developer & Lead

From 5 to 8 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities


  • At least 5 Years of IT experience
  • Certified Salesforce Field Service Lightning Consultant preferred
  • Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc)
  • Ability to configure Service Rules and Objectives in support of Field Service business processes
  • Experience installing FSL managed package and guided setup configuration
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the support community
  • Resolve customer service issues and skillfully manage complex customer service problems.
  • Manage customers' expectations and experience in a way that results in high customer satisfaction.
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
  • Assist with the design and delivery of product and other technical training.
  • Review support cases for technical and troubleshooting accuracy.
  • Define and describe technical best practices.
  • Salesforce Service Cloud foundational knowledge
  • SOQL/SOSL
  • Deployment- Metadata API/ANT Migration tool/CLI
  • Flows/Process Builder
  • Authentication, SSO/Auth Provider 18. Lightning Experience - Lighting Web Components & Aura
  • Apex(Synchronous and Asynchronous)
  • Integration - REST/SOAP/Bulk API
  • Debugging/Troubleshooting Errors
  • Visualforce
  • Sites/Communities/Force.com
  • Salesforce Service Cloud foundational knowledge
  • ClickSoftware or Service Power knowledge would be added advance
  • Telecom FSL implementation will be added advantage.



Desired Candidate Profile



Perks and Benefits



Education

UG:Any Graduate

Company Profile

Truetech Solutions Private Limited

Established in the year 2008, TrueTech Solutions Private Limited is renowned in the IT industry for providing IT and staffing solutions and enterprise mobility solutions. Enriched with years of experience and expertise we always thrive to provide top-notch services to our clients across the globe. 

Company Info
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Contact Company:Truetech Solutions Private Limited

Salary:

Not Disclosed by Recruiter

Functional Area:

Engineering - Software

Role Category:

Software Development

Role:

Technical Architect

Employment Type:

Full Time, Permanent